Celebrating our 2022 APJC Cisco Buyer Expertise Heroes

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At Cisco CX, our clients are our heroes. We’re honored to work with changemakers, innovators, and trailblazers who’ve partnered with our groups to attain industry-leading and transformational outcomes for his or her companies. We worth the chance to assist our clients embrace their attainable.
Immediately, we acknowledge and have fun the accomplishments of our clients within the APJC area by highlighting 5 who’ve been chosen to obtain a 2022 APJC Cisco CX Buyer Hero Award. These awards are offered to CX clients to have fun their tales of innovation and encourage others with their unimaginable successes. These clients have been chosen from over 40 nominations from all through APJC and we’re honored to showcase them right here.
Congratulations to our winners!
APJC Inclusive Future for All Award: College of Melbourne
This award acknowledges a buyer that’s making nice strides in the direction of the aim of an inclusive future for all, with the help of Cisco CX. The College of Melbourne, a premier analysis college in Australia, got down to create a world class related campus for college students on-line and in individual after the COVID-19 shutdown, to make the hybrid expertise an enormous success. Via collaboration with Cisco CX, they achieved their aim to be on the chopping fringe of campus infrastructure with Cisco DNA Heart. Now, college students and school are tightly related from wherever they’re situated– a connection that enriches studying, instructing, and analysis. Hear from Daniel Buttigieg, Director, Enterprise Expertise on the College of Melbourne:

 

APJC IT Operational Excellence Award: HCL Applied sciences Restricted
This award goes to a buyer that has strengthened and enhanced IT operations, leveraging Cisco CX. HCL Applied sciences Restricted is a multinational info know-how companies and consulting firm with a multi-architecture portfolio from Cisco to help each inside and exterior necessities of its enterprise. In collaboration with Cisco companies, HCL Applied sciences Restricted strengthened safety throughout the community and optimized IT operations. They will now restore companies extra rapidly and have accelerated rollouts by means of automation. They improved their improve success fee to 99.5% and software program conformance to 91%. Hear from Ramana SV Government Vice President and Head International IT at HCL Applied sciences Restricted.

APJC Innovation Award: DENSO CORPORATION
We current the Innovation award to a buyer that’s realizing wonderful enterprise outcomes by means of Cisco Success Tracks and CX Cloud. DENSO is a worldwide producer of automotive elements, providing superior automotive applied sciences, techniques and merchandise. With CX Cloud, DENSO now has complete visibility into their community gadgets and decreased danger with automated software program improve suggestions. They’ve improved the time for OS upgrades from 6 months to simply 5 days. View the DENSO CORPORATION buyer story and listen to Mikito Kidokoro, Director, IT Digital Administration Division settle for the award:

APJC Safety Trailblazer Award: Newgen Software program Applied sciences Restricted
The Safety Trailblazer Award celebrates a buyer that has strengthened its safety posture to proactively shield and defend its IT infrastructure, leveraging Cisco CX. Newgen, the main supplier of a unified digital transformation platform, is a multinational firm with workers in over 40 international locations. They wanted to make sure safety of their advanced infrastructure, together with workers working from house. Newgen labored with Cisco CX to de-risk the total lifecycle of the superior cyber risk drawback—gaining deep visibility, context, and management to quickly detect, comprise, and remediate superior threats if, or when, they evade front-line defenses. Now they will rapidly get rid of malware with a number of clicks. Hear extra particulars from Abhay Tiwari, Common Supervisor, IT:

APJC CX Buyer Hero of the Yr: Kasikorn Enterprise – Expertise Group (KBTG)
This high award acknowledges a buyer that has undergone a tremendous digital transformation by means of collaboration with Cisco CX. KBTG, a part of a pacesetter in modern banking, Kasikornbank, set out on a digital transformation journey, which included enhancing their safety operations middle. The challenge entailed strengthening cyber safety detection and response, together with risk looking capabilities, to higher reply to new and superior threats. Via collaboration with Cisco companies, they’ve constructed a world class SOC. Hear from Chatchawat Asawarakwong, CISO of KBTG:

Celebrating Our Prospects’ Innovation
We created the CX Buyer Hero Awards to acknowledge the unimaginable work our clients are attaining of their industries. We thank our 2022 APJC winners for his or her continued help and partnership with Cisco CX, and we’re wanting ahead to seeing what else might be completed – collectively, as we embrace the attainable.
Trying to be taught extra concerning the tales behind our 2022 CX Buyer Heroes? Over the subsequent few months, we might be working with our winners to inform their tales in a wide range of alternative ways to showcase their accomplishments. These tales might be featured on Cisco’s digital channels and platforms. Keep tuned and observe @CiscoCX on Twitter for extra CX updates!
Discover our Cisco CX Superheroes Immediately
To learn extra about our buyer hero’s Cisco CX Buyer Tales Look E-book – a catalog of tales highlighting how Cisco clients are remodeling, pioneering, and innovating to drive affect of their organizations and the world over.
See a few of our most up-to-date tales right here:
Generali: Gaining community visibility, decreasing prices, and streamlining case administration for a significant insurance coverage supplier.
OTE Group: Lowering prices and bettering the shopper expertise by means of automation.
Choctaw Nation: Serving to to boost visibility, achieve insights, and improve neighborhood companies for a Native American nation.
If you’re fascinated with sharing your individual buyer story, join with us at cxcustomerstories@cisco.com. We’d love to listen to from you!
Don’t have a narrative to inform simply but? We might help you construct it, proper alongside along with your community!

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