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One thing appears to be fallacious with Samsung’s 980 and 990 Professional SSDs. House owners of the extremely regarded M.2 solid-state drives are reporting speedy degradation, with some customers sending their 990 Professionals again to Samsung. And for the older 980 Professional, Samsung is reportedly recommending house owners to replace to the most recent firmware (through PC Gamer).Samsung has acknowledged a problem however says thus far it hasn’t obtained widespread complaints. “We’re conscious of restricted experiences regarding this matter and are presently investigating these experiences as consumer configurations range,” reads a remark shared by PR consultant Cat Forgione on behalf of Samsung.Naturally, Khan determined to file a ticket with Samsung to get this resolved. Particulars despatched to the corporate included the well being and browse / write values of the drive utilizing CrystalDiskInfo, which is a program that may learn the SMART knowledge embedded in most arduous disks. The drive was despatched to Samsung RMA however was subsequently returned with the corporate claiming it discovered no defects — after which it went quiet after Khan pressed them to clarify if the well being drop was regular.After the Neowin article went reside, Samsung RMA supplied to switch and take a look at the SSD, but it surely was already returned to the shop at that time. Now different house owners are experiencing related instances, together with ExtremeTech author Ryan Whitwam, whose 1TB Samsung 990 Professional dropped to 93 p.c well being at simply over 2TB of written knowledge. Some had even worse instances, together with a Twitter consumer who shared that their 2TB 990 Professional is right down to solely 64 p.c well being with simply over 2TB of written knowledge.For the Samsung 980 Professional SSD, the most recent firmware (5B2QGXA7) will be downloaded from the corporate’s help web site, which could resolve the well being degradation problem for some. However 990 Professional house owners, who may need lately purchased the SSD to improve their PS5 or PC, are nonetheless left with out a clear answer apart from to try to get a alternative from Samsung — which can or might not find yourself with the identical problem.
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