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Co-authored by Abhinav Singh, Content material Supervisor at Cisco
‘The measure of intelligence is the flexibility to vary’ – Albert Einstein.
In a world that has been gripped with expertise and the parallel need to have quicker, smoother, simply accessible sources, change is fixed. Our endeavour to refine the ‘consumer expertise’ for our learners has fuelled our efforts to rework Black Belt right into a platform par excellence. SalesConnect has undergone some path-breaking adjustments, initiated by the beneficiant suggestions garnered by ‘Companion Listening’ and ‘Voice of Companion’ packages. Now we have ‘modernized’ the structure, by leveraging best-in-class expertise to curate a Cisco branded product and growing an interface that’s increasing our learner base and optimizing accomplice expertise.
Simplify: The brand new SalesConnect primarily and dramatically improves the flexibility to seek for enablement sources in vendor and accomplice workflow.
Optimize: It advances a frictionless platform for enablement stakeholders to ship best-in-class enablement experiences.
Standardize: We’ll now ship a data-centric tech stack that gives analytics to measure effectiveness and assist management assess the ROI of enablement packages.
Scale: It additionally leverages an current authorised structure stack that permits us to scale with velocity whereas maximizing Cisco’s ROI.
The Key Options of the New SalesConnect inside a Salesforce-native platform are proving to take Black Belt Academy to a brand new stage of ease and readability.
Customers are capable of leverage the complete platform with a remodeled Touchdown Web page, visually beautiful websites with simpler navigation, elevated and related search, all accessible content material, guided studying, evaluation choices, certifications and badges.
Learners will now have individually crafted Studying Tracs, to successfully have interaction prospects with guided Studying Plans, enhanced quiz engines, ILT/vILT and pitch contests. An choice to launch customized, guided teaching led by managers and material consultants to develop gross sales abilities with video teaching and rubrics to information reviewers round greatest practices will likely be accessible.
Companion Enablement will likely be extra clear, by holding companions knowledgeable about merchandise and repair updates, Cisco Information, Companion Packages and Gross sales Methods with coaching, content material, websites, custom-made homepage, and accomplice particular priorities.
There are at all times delicate diversifications that go hand in hand with adjustments, and that’s what the Black Belt workforce is now engaged on. However with a stable assist workforce and a way more organized case administration system, we’re able to make this expertise an incredible one for our learners!
We’d love to listen to what you assume. Ask a Query, Remark Under, and Keep Linked with #CiscoPartners on social!
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