Community Troubleshooting from the Cloud

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Half 3 of the four-part sequence – Cloud Monitoring for Cisco Catalyst Switches
Welcome again to the third weblog in our sequence about cloud monitoring for Cisco Catalyst 9000 switches.
My final weblog was about community visibility via the Meraki dashboard. On this weblog, we’re going to take it a step additional and discuss how cloud monitoring to your Catalyst switches will assist with community troubleshooting.
I labored in buyer assist again within the day.
Most of our calls went one thing like this: “Hello, that is Pat, I can’t entry my recordsdata” or “My web isn’t working.” Traditional, proper?
Talking of traditional, listed here are some typical approaches to troubleshooting Pat’s drawback:

Prime-down: Dig via each display screen and each administration console you’ve obtained
Backside-up: The identical as above, however beginning with the consumer
Divide and conquer: All palms on deck; cut up out your administration consoles and areas of the community
Observe the trail: The place did it come from and the place is it going?
Spot the variations: Take a very long time to look via logs to see when you can collect sufficient info
Transfer the issue: Pat known as again and stated they’re related—no drawback and now not MY drawback! Kick that subject down the highway as a future me drawback.

Whether or not you’re feeling nostalgic or breaking into a chilly sweat like me, there’s a greater method!
Determine 1. GIF by Peter Attracts
How a few extra fashionable method that features:

A unified group view
Occasion logging
Community well being standing
Packet captures
CLI present instructions

Go refill your espresso and take a fast Meraki dashboard troubleshooting journey with me.
Unified Community View
Determine 2. Organizational Abstract within the Meraki dashboard
The BEST view within the dashboard is the organizational abstract. This can be a fast solution to see your complete org—not simply community—from one display screen, wanting on the total well being. It’s really easy to see the place an issue could also be and get to it instantly. Relatively than flipping between administration interfaces and networks, you may get to the foundation trigger virtually instantly, from anyplace in your org.
Occasion Logging
Whereas we don’t take pleasure in occasion storms and getting notifications each second of every single day, it’s good to log in to your dashboard occasion and be capable to have a look at occasions and add notifications when you’d like. I’m a fewer-is-better form of gal myself.
Determine 3. Occasion logging within the Meraki dashboard
Our event-logging display screen makes it straightforward to navigate and seek for occasions by system or networking {hardware}. You’ll be able to even embrace and ignore occasion varieties.
Community Well being Standing
My favourite web page particular to switches is the brand new overview—one standing web page to rule all of them!
Determine 4. Community topology within the Meraki dashboard
If we wish to get to a network-level subject, we will get there from the organizational alerts web page or from the community topology. That monitored swap, whereas it’s not having a critical subject, exhibits as yellow. Let’s see why it’s sad.
As straightforward as one click on, right here’s the wrongdoer:
Determine 5. VLAN mismatch within the Meraki dashboard
We all know VLAN mismatches aren’t an enormous deal, however with a single click on you may see the difficulty, and yet one more click on will get you to documentation that exhibits tips on how to simply repair it. Shameless plug: If this swap have been Meraki managed, you’d see a hyperlink that asks when you’d like to repair it. Click on the hyperlink and it’s mounted. Machine studying for the win!
One other of my favourite new dashboard choices is the Switching Overview web page:
Determine 6. Switching overview within the Meraki dashboard
That is nonetheless from a community degree and exhibits you the standing of your entire switches, alerts, purchasers on the switches, occasions, Energy over Ethernet (PoE)/information utilization, and swap port info.
Packet Seize
It’s virtually right here—packet seize to your Catalyst switches! I don’t suppose I must let you know how packet seize works and helps diagnose community points, however I can present you a screenshot of tips on how to set it up:
Determine 7. Packet seize within the Meraki dashboard
For switches, the next choices can be found:

Swap: Choose the swap to run the seize on
Ports: Choose the ports to run the seize on
Output: Choose how the seize ought to be displayed: view output or obtain .pcap
Verbosity: Choose the extent of packet seize
Ignore: Optionally ignore capturing broadcast/multicast site visitors
Filter expressions: Apply a seize filter

CLI Present Instructions
No context switching or administration console altering to troubleshoot points? You’re welcome. Command-line interface (CLI) exhibits instructions by way of the Meraki dashboard which might be an effective way to allow distant validation of configuration and troubleshooting, with out having to get direct entry to the system by way of Safe Shell Protocol (SSH) or console.
Determine 8. CLI present instructions within the Meraki dashboard
Curiosity Piqued?
Take a look at our easy-to-follow onboarding documentation. The entire performance I’ve talked about on this put up is both already launched or coming shortly, so onboard your switches quickly to benefit from all this troubleshooting goodness.
Should you’re a Cisco Prime buyer who’s transferring away from Prime however not fairly prepared for full cloud administration, it is a nice solution to get your toes moist with an introduction to cloud operations via your Cisco DNA licenses related along with your Catalyst switches.

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