Assessment: Black Mirror episode “Joan Is Terrible” takes on AI — however misses the mark

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Black Mirror, TV’s best-crafted tech-dystopian anthology collection, is again with a sixth season, simply in time for a brand new wave of horrifying real-world considerations: crypto crashes, information breaches, and, most urgently, a horde of capitalists foaming on the mouth to switch human labor with generative AI.
The primary episode of the season, “Joan Is Terrible,” takes on this development towards automation throughout the leisure {industry} specifically, a priority the Writers’ Guild of America (WGA) have been protesting by way of their ongoing strike, with the Stage Actors’ Guild (SAG-AFTRA) poised to hitch them. During the last decade, streamers have tilted {industry} improvement and fee requirements towards unsustainable volumes of content material for watchers and unsustainably low wages for writers. Now {industry} executives are staking declare to actors’ voices, writers’ tales, and person information for future automated leisure too. Netflix, the industry-defining streaming service that airs Black Mirror (and outbid the community that originated the collection for that proper), is likely one of the largest targets of the strike — and Black Mirror’s newest season takes purpose on the streamer, too.
Black Mirror lobs sideways pictures at Netflix in a couple of episodes, however the goal in “Joan Is Terrible” is direct and well timed; a distinctively crimson logo-ed service referred to as Streamberry makes use of a glittering quantum laptop to remodel a generative AI thought experiment into TV programming, ruining lives alongside the best way. However whereas the episode does a humorously vivid (and star-studded) job of imagining a future the place anybody’s life might change into IP for status TV, and any actor’s face (and fewer ready-for-primetime elements) might be contracted as digital puppetry, the present’s normally incisive arrow in the end misses the guts of the problem. Streamberry’s “Quamputer,” because the AI machine is known as, holds the blame for the episode’s disasters, and destroying its magic mild present yields a contented ending. In the actual AI story, nevertheless, the villains are human, not miraculous equipment — which is strictly why so many writers and actors are relying on collective motion to make a distinction.
The episode, written by Black Mirror creator Charlie Brooker, sidesteps the truth that it’s tech, media, and leisure {industry} executives who’re selecting a Black Mirror-esque future for us all, not some faceless laptop. Any satisfying conclusion to this concern would be the results of human, not technological, transformation.
In “Joan Is Terrible,” Joan (Schitt’s Creek’s Annie Murphy) discovers she’s change into the primary character of the day writ massive: Streamberry has created a present primarily based on her life, starring an AI-generated Salma Hayek (performed by the actual Hayek), whose likeness the corporate has contracted from the actress. Every episode airs shortly after Joan’s actual day, turning her secrets and techniques into plot factors and her screw-ups into snort strains. Because of this, Joan’s life falls aside and he or she makes an attempt to achieve Hayek’s consideration to allow them to leverage the star’s energy to close down the collection.
It really works, to a degree: After Joan makes a disgusting scene that Hayek’s digital model is compelled to repeat, Hayek instructions her lawyer to get her out of the Streamberry contract. However the star’s settlement is ironclad (web page 39, paragraph 8 consists of all acts as much as and “past defecation”), as are the person phrases and situations that allowed Streamberry to make content material out of Joan’s life occasions within the first place. If this story is a whodunnit, the corporate’s attorneys and executives have blood on their arms — however they continue to be offscreen. There’s nothing cutting-edge a couple of cope with the satan. (The truth is, the final episode within the season, “Demon 79,” set within the late Seventies, begins with simply that biblical contract.) Black Mirror will get that half proper.

At Streamberry’s headquarters, issues aren’t fairly as they appear.

Nick Wall/Netflix

When Joan and Salma Hayek arrive at Streamberry headquarters, they discover their means into the pc room, the place a fantastically Apple-styled and sized “Quamputer,” or quantum laptop, is operating the present. Joan grabs a useful ax to smash the pc, and turtlenecked Streamberry CEO Mona Javadi (Leila Farzad) begs for mercy for the unreal lives and exhibits that might evaporate with out the machine’s fairy mud. (“We don’t know the way it works!” she screams. “It’s principally magic!”) Joan destroys the machine anyway, liberating herself and all of the generated Joans contained inside.
Skipping a few twists, the episode ends with Joan in a brand new job and a brand new life, content material to determine how you can be the protagonist of a a lot smaller story. It’s a hopeful conclusion and a human one, in keeping with the remainder of the brand new season of Black Mirror, which provides the unmistakable impression that Charlie Brooker is as sick of writing about tech’s darkish reflection as the remainder of us are of dwelling in it.
However what about that Streamberry CEO? What in regards to the system that compelled her to delegate creativity to ones and zeros? Within the episode, Javadi tells a cowed reporter that the machine prefers destructive storylines to optimistic ones for increased engagement. However who pressed the button to operationalize that technique in “Joan Is Terrible”? (We all know who made an eerily comparable selection in the actual world: Fb’s and Twitter’s executives.) Brooker has mentioned that relating to AI, “you may’t put the genie again into the bottle.” In “Joan Is Terrible,” smashing one glass iBottle appears to repair the issue. Gained’t the fictional CEO and others like her rebuild the identical tech with the identical targets for a similar paying clients? AI is made of individuals. So why are the individuals in energy let off the narrative hook?
In actual life, the transfer towards AI wasn’t triggered by a serendipitous technological discovery like a “Quamputer,” and it hasn’t been deterred by a single level of failure, both. Firms and analysis establishments have been engaged on machine studying and enormous language fashions for many years, and the choice to pour more cash into AI improvement is a enterprise one. The guess is that AI will enhance productiveness, scale markets, and reduce prices sufficient to justify an estimated $154 billion in world spending on AI by the tip of 2023. Outstanding AI researcher Timnit Gebru has referred to as the present AI craze a “gold rush” and argued that the {industry} wants higher regulation to flee the controlling “revenue motive” powering improvement. A machine that may generate customized content material for each particular person on the planet shouldn’t be magic; it’s what occurs when tech development meets late-stage capitalism. However Black Mirror’s “Joan Is Terrible” is uncharacteristically silent on that distinction.
After all, Charlie Brooker can’t remedy capitalism. A high-budget present paid for and hosted by the second-largest streaming service within the US can’t deliver down generative AI or ship a win to leisure {industry} unions. However common artwork does play an important function within the cultural dialog about know-how and its all-too-human puppet masters. For over a decade, Black Mirror has been one in every of our sharpest critics of the darkish aspect of innovation, sparking discussions round know-how’s affect on politics, artistic industries, private privateness, and society’s shifting ethical strains. By way of Black Mirror’s sensitively drawn portraits of individuals and relationships trapped in crises of religion, the present’s title — a reference to the best way a display, be it smartphone, pill, laptop, or tv, seems to be within the off place — has even change into cultural shorthand for the unsettling sensation of dwelling in a future not fairly designed for the extra complicated realities of the human situation.
For the reason that present first aired in 2011, the tech {industry} has solely grown in energy and affect, as corporations embed know-how much more profoundly into our tradition and economic system. (For context, Uber launched in 2011, Zoom in 2012, Doordash in 2013. Apple launched the iPad in 2015, and Google put out the Google Residence in 2016.)
At this time, AI may be essentially the most urgent {industry} concern — however not as a result of the singularity is on its means, as many AI thought leaders warn. Murphy, who portrays Joan in “Joan Is Terrible,” lately mentioned it “hurts her guts” that “we’re alive in a time when persons are having to ask and beg for his or her jobs … not to get replaced by computer systems.” It’s the begging that’s gut-twisting, not the computer systems. And it’s the people listening to these pleas who’re turning the knife. That’s a Black Mirror story if I ever heard one.

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