Friday, October 7, 2022
HomeCameraCanon points service discover over lockups with Canon XF605, EOS C70 and...

Canon points service discover over lockups with Canon XF605, EOS C70 and EOS R5c cameras

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Canon has issued a barely odd service discover. Nicely, it’s not that odd for Canon XF605 house owners, because it pertains to an issue particularly concentrating on that digital camera. What’s somewhat odd is that they’ve additionally included the Canon EOS C70 and Canon EOS R5c within the service discover, too. Canon says they’ve confirmed the “risk” of them being liable to the identical concern though there are not any precise reviews of it occurring in the true world (but).Nonetheless, if you happen to’re capturing an FX605, an EOS C70 or an EOS R5c, there are specific conditions wherein numerous settings and actions carried out in your digital camera could trigger it to lock up and change into inoperable. There’s no phrase on whether or not or not merely powering the digital camera down and again up once more (or pulling the battery) resets the perform, however a brand new firmware is obtainable already for the XF605 they usually’re engaged on updates for the opposite two.A Google-translated model of the service discover from Canon Japan reads:To clients utilizing the continual recording perform for skilled video cameras and digital cinema camerasThank you for utilizing Canon merchandise.We’ve discovered that the next phenomenon hardly ever happens within the skilled video digital camera “XF605” underneath particular utilization situations. We’ve additionally confirmed the potential for this phenomenon occurring within the EOS C70 and EOS R5 C digital cinema cameras geared up with the identical features. There have been no reviews of this phenomenon occurring with the EOS C70 and EOS R5 C.We sincerely apologize for any inconvenience and concern triggered to clients utilizing this product. Sooner or later, we’ll proceed to implement thorough high quality management in order that our clients can use our merchandise with peace of thoughts. Thanks to your understanding.PhenomenonRepeatedly beginning and stopping regular recording whereas the fixed recording perform is ready could sometimes trigger the digital camera to change into inoperable. As well as, it has been confirmed that phenomena resembling “FAN error” show and media entry lamp blinking could happen concurrently the operation turns into inconceivable.* This phenomenon doesn’t happen if the fixed recording perform shouldn’t be set.The fixed recording perform is a perform that may be set solely when MP4 is chosen as the primary recording setting, and consistently information photographs on one SD card with out interlocking the REC swap. ProductsProfessional video digital camera “XF605”: Merchandise whose serial quantity has a “2” or earlier within the seventh digit from the left* The digital cinema cameras “EOS C70” and “EOS R5 C” which will trigger this phenomenon are as follows.“EOS C70”: Merchandise with firmware model 1.0.3.1 or earlier“EOS R5 C”: Merchandise with firmware model 1.0.1.1 or earlierAbout correspondenceWe apologize for the inconvenience, however please obtain the newest XF605 firmware and replace it.As well as, we’re getting ready to launch firmware that corrects the above phenomenon for the 2 fashions of digital cinema cameras.There’s no phrase on precisely once we’ll see firmware updates for the Canon EOS C70 and Canon EOS R5c, though on condition that they are saying they’ve by no means obtained a report of it really occurring with these cameras, I suppose there isn’t a lot of a rush. That being stated, if you happen to personal both of those cameras, I most likely wouldn’t tempt destiny by testing in case your digital camera is vulnerable to this concern. Nicely, except you don’t care if it’s doubtlessly out of motion for some time.[via The Digital Picture]

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