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One among my favourite issues I get to do in my function at Cisco is speak about our superb clients. The truth is, I normally get the respect of writing the weblog about our CX Buyer Hero Award Winners at occasions like Cisco Dwell 2023 a couple of weeks again.
Having the ability to have fun our clients’ successes is all the time a spotlight at occasions, however buyer innovation, arduous work, and engagement with Cisco Buyer Expertise (CX) aren’t restricted to only a handful of huge occasions every year. These efforts proceed across the clock, day by day of the 12 months.
I even have the respect of main a workforce of pros who determine clients with superb tales; interact with these clients; and publish a wealth of unbelievable CX buyer tales all year long. With that in thoughts, I’m going to share many of those tales with you, between our giant buyer occasions.
First up is a latest story from Trident Technical School in South Carolina. As the most important technical faculty within the state, Trident Technical School has almost 12,000 college students enrolled every year. Former pupil, and present CIO of Trident Technical School, MG Mitchum was seeking to present safe, accessible, and revolutionary academic companies. He and his workforce labored with Cisco Providers to offer a seamless expertise for college students to entry information and be taught extra successfully.
I can go on about it, because it’s a fantastic story, however I can not inform it any higher than MG Mitchum himself. I encourage you to take a second and listen to what the CIO needed to say about working with the Cisco Providers workforce.
As you noticed, Trident Technical School wanted to offer a safe community expertise for college students. That they had a restricted set of sources, together with IT workers, and so they nonetheless wanted to deploy new applied sciences with out disrupting service. The CX workforce was capable of assist Trident Technical School with these challenges, and most significantly, they helped the faculty maximize its funding in Cisco merchandise they already owned. If you want to see the total suite of Cisco options used on this story, you may get extra particulars on our “Securely delivering schooling at Trident Technical School” story web page.
In fact, this is only one chosen spotlight from all the nice CX buyer tales I get to see usually. To discover extra of our buyer tales, please go to our Buyer Tales Index – a catalog of tales highlighting how Cisco companies clients are reworking and innovating to drive influence of their organizations and the world over. I’ll proceed to select a few of these to characteristic alongside the way in which.
Extra importantly, in case you are taken with sharing your personal buyer story, join with us at cxcustomerstories@cisco.com. We’d love to listen to from you. Keep tuned and observe @CiscoCX on Twitter for extra CX updates.
Don’t have a narrative to inform simply but? Our workforce might help you construct it, alongside along with your community.
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