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Replace [9:46 a.m. PT]: Microsoft has launched a quick assertion, saying it’ll broaden its digital refund coverage to cowl Cyberpunk 2077.
“To make sure that each participant can get the expertise they count on on Xbox, we shall be increasing our current refund coverage to supply full refunds to anybody who bought Cyberpunk 2077 digitally from the Microsoft Retailer, till additional discover,” the assertion reads.
Our authentic story follows:
The saga of Cyberpunk 2077’s current-gen console variations escalated final evening with a brand new improvement: a digital delisting. Sony introduced it could offer a full refund for anybody who bought Cyberpunk 2077 by the PlayStation Retailer, and that the sport could be faraway from the digital storefront till additional discover.
“[Sony Interactive Entertainment] strives to make sure a excessive stage of buyer satisfaction,” reads Sony’s assertion, posted yesterday night. “Due to this fact we’ll start to supply a full refund for all players who’ve bought Cyberpunk 2077 by way of PlayStation Retailer.”
In a message shared on CD Projekt’s investor website (PDF model), the corporate says the choice was undertaken following a “dialogue with SIE concerning a full refund for all players who had bought Cyberpunk 2077 by way of PlayStation Retailer and need a refund at the moment.” Digital copies that had been already bought will nonetheless stay accessible to be used and nonetheless obtain updates, and bodily variations can even nonetheless be purchased in retail shops.
CD Projekt joint-CEO Adam Kiciński advised Reuters {that a} doable withdrawal was not in talks with Microsoft. “We aren’t in such discussions with Microsoft for the time being,” Kiciński says.
Cyberpunk 2077 launched on Dec. 10, and on day one, gamers on the bottom PlayStation 4 and Xbox One had been noting some fairly huge issues with their model of the futuristic RPG. Texture had been taking ages to load, framerates had been brutal, and the dial labelled “bugs” appeared turned up a little bit greater than different variations of Cyberpunk 2077.
CD Projekt Pink later apologized for not displaying these variations of the sport previous to launch. Whereas the studio shall be working to patch the sport, laying out a roadmap by February 2021, it additionally mentioned PS4 and Xbox One model house owners might get a refund in the event that they desired. CD Projekt Pink has mentioned it hopes gamers will look forward to updates somewhat than get a refund.
Those that pursued a refund quickly bumped into some issue getting it authorized by correct channels, although. Sony stepping in and making an official assertion is hopefully an indication that the method shall be smoother now for many who undertake it.
It hasn’t been a grand time for CD Projekt. Cyberpunk 2077 has barely been out for per week and it is now been delisted on a significant digital storefront over its console model’s points. It piled on much more when GOG, the corporate’s digital distribution platform, reversed course on placing previously delisted Taiwanese horror sport Devotion on its digital retailer cabinets. It has additionally confronted criticism over its advertising and marketing for Cyberpunk 2077 and reviews of crunch on the studio.
Cyberpunk 2077 remains to be accessible on Xbox One, PC, and Google Stadia. Count on our full evaluation quickly.
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