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A knowledge heart migration from eNom internet hosting supplier precipitated surprising area decision issues which might be anticipated to final for a number of hours.
Clients began to complain that they might not entry their web sites and emails attributable to Area Identify System (DNS) points.
Enom companies are down impacting entry to web sites and e-mail.
— Ken Westin (@kwestin) January 16, 2022
My google apps gmail just isn’t getting e-mail, seems DNS just isn’t working as a result of @enom is doing “a datacenter transfer” that bumped into issues. What medieval instances are these when a datacenter transfer brings down DNS for organizations? Advance warning would have been good @enomsupport.
— Pieter Viljoen (@pieter727) January 16, 2022
The corporate mentioned that it acquired studies of domains utilizing eNom nameservers that have been failing to resolve and acknowledged the issue.
“We’re receiving some studies of domains utilizing our nameservers that are failing to resolve. Owing to the migration we’re unable to analysis and totally handle the problem till the migration is full. This isn’t an anticipated end result from the migration, and we’re working to deal with it as a precedence” – eNom
After wanting into the problem, the corporate has discovered that the area decision issues are affecting a number of hundred domains. eNom estimates that the outage would final for a number of hours.
eNom prospects affected by the issue cannot change the nameservers as a result of eNom is down and all they will do is anticipate the migration to finish:
“What’s completely nuts about that is we can’t change our NameServers attributable to eNom itself is down (occurring 24 hours now). By no means in my life have I been in a scenario the place I can not route round community situation on the root area data degree. We’re completely trapped!” – eNom buyer
An preliminary upkeep discover from the corporate mentioned that the information heart migration would take 12 hours, between 6 AM PST and 6 PM PST on Saturday, January 15.
Throughout this era, enom.com and enomcentral.com could be unavailable and prospects wouldn’t be capable of log into their account from the net interface and the API could be down.
Whereas some administration actions wouldn’t be attainable, the corporate mentioned that DNS decision and e-mail companies would stay operational.
In subsequent updates on the progress of the information heart migration progress, the corporate introduced a number of extensions for finishing the method, the newest one being for January 16, 12:00 PM PST.
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