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By Milan Shetti, CEO Rocket SoftwareIn in the present day’s digitalized world, prospects worth transparency and accessibility above all else. In consequence, organizations are taking a proactive strategy to supply important content material to finish customers on the click on of a button.For over 130 years, Hastings Mutual Insurance coverage Firm has served and guarded its purchasers all through the Midwest. The regional insurance coverage company, with almost 600 places of work and 500 staff, has supplied safety and peace of thoughts to prospects of all sizes and styles, from small private household insurance policies to bigger insurance coverage packages which have helped to guard farmers and companies from the surprising. With over $1 billion in whole belongings, the corporate has grown considerably since its humble beginnings in 1885. Nonetheless, Hastings continues to delight itself on its relationships and the care it supplies its prospects. That’s the reason Hastings Mutual determined to look intently at the way it managed and distributed its content material to its purchasers.For the reason that early Nineteen Eighties, the corporate has used an in-house Coverage Administration System (PAS) with what’s in the present day Rocket Software program’s Mobius Content material Companies Platform to categorise, handle, and grant entry alongside its mainframe to greater than 4,000 distinctive doc varieties. Though present operations have been operating optimally, Hastings understood that its PAS’s lack of integration with fashionable applied sciences would finally create points. Hastings administration selected a proactive strategy, taking over the problem of modernizing its present mainframe operations to an open-source atmosphere to stay aggressive in future markets. In its push to modernize, the regional insurance coverage supplier additionally believed updating its consumer viewing system to supply a extra intuitive, user-friendly expertise would profit its prospects and staff alike.The challenges of preserving historic dataWhile migrating info from the mainframe to open supply comes with its personal obstacles, Hastings Mutual confronted even better challenges. The corporate had been growing and storing mission-critical paperwork and knowledge on its previous infrastructure for over three many years — together with regulatory, accounting, and workflow paperwork. Not solely would Hastings have to discover a strategy to proceed producing these paperwork all through the migration course of, however it was additionally important to keep up the integrity of its historic paperwork and knowledge throughout its switch onto open-source techniques. Failure to take action may result in regulatory sanctions and even authorized implications.With restricted sources and an absence of expertise with mainframe migration, Hastings realized it wanted assist to scrub up its Logical Partition (LPAR), protect the integrity of its historic paperwork, and efficiently downsize its mainframe operations — all whereas sustaining fluid operations.Discovering the best help for mainframe migrationHastings turned to Rocket Software program, whose Skilled Companies group set to work instantly to help Hastings’ operational group within the clean-up of its present LPAR atmosphere. Collectively, the groups went by means of every historic doc throughout the LPAR to rename and correctly phase it for migration to the right open-source system. As soon as paperwork have been correctly categorized and saved throughout the LPAR ecosystem, Hastings turned its consideration to mainframe migration. Hastings was in a position to modernize its mainframe operations whereas nonetheless using its PAS at the side of Mobius Content material Companies to generate important paperwork on its mainframe. After technology, the paperwork have been mechanically duplicated and safely transferred to the correct open-source atmosphere. And Hastings was in a position to start the migration of its historic paperwork safely and securely from the mainframe to its open-source techniques. Bettering buyer experienceHastings’ pivot to a extra revolutionary internet consumer has additionally been important to the migration’s success and the corporate’s rising buyer satisfaction. Now, finish customers can entry Hastings’ digitized paperwork with the clicking of a button — lowering doc latency and making high-priority paperwork accessible inside seconds somewhat than minutes. And having an intuitive open-source viewing system has empowered Hastings’ finish customers to seek out important info sooner and with out the trouble of asking for help.The advantages of nice partnershipAs a results of the venture, Hastings Mutual continues to efficiently transfer towards a hybrid open-source infrastructure. The corporate was in a position to modernize its operations to provide, retailer, and distribute paperwork to its purchasers sooner, extra securely, and at a decrease price.All through the migration course of, Hastings has not missed a beat. As a regional insurance coverage supplier, the flexibility to proceed to supply excellent service to purchasers once they want it essentially the most has been pivotal.As Mainframe specialists, Rocket Software program helps companies keep away from issues and improve the administration and safety of their most crucial info. To be taught extra about our suite of Mobius merchandise, click on right here.
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