How Two Cisco Ladies Leaned In and Supercharged Their Careers

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Worldwide Ladies in Engineering Day offers us with the chance to acknowledge the work and achievements of girls engineers all the world over. At present I rejoice all of our Cisco Ladies in Engineering by spotlighting two extraordinary girls, Priya Aiyer and Christelle Mombo-Zigah. Each share their profession journeys, together with their expertise taking part in Cisco’s Exemplar Numerous Feminine Mentee program which has been sponsored by Cisco SVP and Common Supervisor Alistair Wildman and can proceed below Cisco SVP Buyer Expertise (CX) Americas Harry Caldwell.
Priya Aiyer: A ardour for course of enchancment
Priya Aiyer
Priya Aiyer is a System Engineering Chief who has been a expertise chief for greater than 15 years at Cisco. She started her profession in India as a folks chief and transitioned to customer-facing buyer expertise roles in america. With a deal with expertise transformation and companies, she supported clients throughout service suppliers, enterprises, and the general public sector. Later, she moved to Gross sales management. Cisco is an organization that gives many careers, and Priya has skilled these in her journey.
“I knew I used to be considering a customer-facing position, however on the enterprise unit, I used to be restricted in what I might do,” says Priya.
Priya all the time knew that she needed to land a customer-facing position. Her ardour for course of enchancment, for addressing gaps and for offering end-to-end options was acknowledged with a supply excellence award.  She is an lively member of Ladies of Cisco and at the moment, she leads the Chicago chapter of the Ladies in Science and Engineering. The inclusive neighborhood is concentrated on making a optimistic affect within the lives of girls and women in STEM fields inside and out of doors of Cisco. She is captivated with supporting girls early of their careers and connecting them to alternatives.
Participation in Cisco’s SVP and Common Supervisor Alistair Wildman’s mentee program vastly expanded Priya’s community. As part of the mentee program, Priya and different mentees have been launched to every of the senior management crew members and she or he’s grateful to have had the chance to listen to from senior executives about their management journeys.
“After I take into consideration mentoring and sponsoring, it’s a journey,” says Priya.
“Every of the mentors gave me a special perspective and shared useful nuggets that helped me broaden my very own perspective and helped me in my management journey,” she added.
Christelle Mombo-Zigah: A life-long learner
Christelle Mombo-Zigah
Christelle is a Buyer Success Americas Regional Chief who has labored at Cisco for 9 of her 15 years as an expert. Christelle started her profession in France the place she was born and raised and labored in a number of industries, together with luxurious items, client items, and banking. She began her journey in expertise at Cisco Meraki for 4 years earlier than shifting to Gartner. She then returned to Cisco to hitch M&A integration. She later discovered her present house in Buyer Expertise (CX). Her first position in CX was as a Success Program Supervisor in GES West earlier than being promoted to the position of Buyer Success Americas Regional Chief.
With greater than 15 years of expertise in gross sales, enterprise improvement, M&A integration, and buyer expertise in varied industries, Christelle has taken benefit of quite a few skilled improvement alternatives at Cisco and past.
Having all the time seen her profession as that of a basic supervisor, Christelle knew that what she wanted was to study from totally different enterprise features, enhance her management abilities, her visibility, and publicity. She participated in Cisco’s Subsequent Era Chief program designed to assist underrepresented minorities develop management abilities. She additionally participated within the firm’s Leap Ladies’s Management Program, the Govt Shadow Program yearly and within the Multiplier Impact, which leverages sponsorship to foster variety and inclusion and speed up the pipeline of numerous expertise throughout the tech trade.
She was additionally an lively member of the Related Black Skilled (CBP) worker useful resource group (ERO), the place she served as a co-lead of the San Jose chapter. She then joined the Ladies of Cisco San Jose Chapter management crew together with the Accountable AI committee to align her work, values, and function.  By means of the CBP, she has mentored 10 to 12 early-in-career professionals yearly to offer again, carry as she climbs, and develop her folks’s management abilities. Serving as a mentor additionally offers her a chance to know what her personal mentors count on from her.
A lifelong learner, Christelle accomplished Stanford’s LEAD program, an government training program via the Stanford Graduate College of Enterprise (Stanford GSB) the place she now serves as a course facilitator. This system proved to be a transformative expertise for her. She subsequently launched improvements at Cisco to unravel issues impacting buyer expertise via provide chain and cross-functional alignment and was quickly promoted.
Need to supercharge your profession? Use Priya and Christelle’s 5 key takeaways
1. Have a transparent imaginative and prescient.
“Be intentional. Know your passions. Make your plan. Have a imaginative and prescient on your future and consider in it and the universe will conspire to make it occur,” advises Priya. “This program has helped me construct my mentorship tree. I’ve mentors and sponsors throughout totally different verticals in addition to in business in consequence.”
2. Be daring and brave.
When Cisco’s SVP of International Buyer Expertise Alistair Wildman joined the Americas from the EMEA area in 2018, Christelle reached out as a fellow European dwelling in america, to welcome him to Cisco’s Americas crew and to let him know that she loved his All-Palms assembly. She additionally made certain to share her work in Buyer Success International Enterprise Gross sales West by cross-functionally aligning buyer success, gross sales, and renewals. She additionally shared her two improvements. Later, she was nominated to take part in Alistair’s Exemplar Numerous Feminine Mentee program in addition to Gross sales Champions 2022.
3. With mentors or sponsors, attempt to make the dialog as useful for them as it’s for you.
“If in case you have a mentor, all the time summarize what you study and ship a thanks be aware,” says Priya.
“All the time comply with up and share your learnings. Share your perspective and your takeaways from these conversations. Essentially the most important is to be intentional along with your relationship along with your mentors and sponsors. It will go a good distance.”
4. Concentrate on sponsors, not simply mentors.  
“Most of my sponsors have come via the Govt Shadow program by which I shadowed and added worth,” mentioned Christelle. “One in every of our executives was new. I used to be working in M&A so I might share insights on Cisco tradition, and our acquisitions integrations working mannequin [with him].”
Completely different from mentors, sponsors, “will use [their] personal capital to advocate in your behalf so you might want to be in a trusting relationship in order that they are going to symbolize you properly and advocate for you whenever you’re not [in the room],” she continued.
“In spite of everything, you may enhance your skillsets via on-line studying through Coursera [and] LinkedIn Studying however tapping into the connection you develop with a sponsor two ranges above your individual is a useful asset with an incredible affect in your profession.
5. Make your work seen and get as concerned as doable with quite a lot of applications. 
“[There are] many components you may’t management however having a sponsor in a job advocating for you, saying you have to be thought of is most necessary,” says Christelle.
“One important program I participated in was the Govt Shadow program. It helped me discover my mentors who then turned my sponsors. Get as concerned as doable with these applications. Reap the benefits of these to study, develop your abilities, and construct relationships at Cisco.”
 

If you happen to’re seeking to take the next step, discover your own home at Cisco with

 
Assets
Take time to study extra about Cisco’s applications and communities:
Subsequent Era Chief Program
Leap Ladies’s Management Program,
Govt Shadow Program
The Multiplier Impact
 

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