Meta is engaged on a repair for a software program replace that bricked Quest headsets

[ad_1]

Meta is reportedly engaged on a difficulty with a software program replace that bricked some Quest 2, Quest 3 and Quest 3S headsets, the corporate introduced. The corporate initially upset prospects by not solely releasing a defective replace, however then telling patrons affected that they would not deal with the issue as a result of the headsets have been out of guarantee, as The Verge reported.Now, Meta seems to be making good on the difficulty, saying it is engaged on a repair “for all customers” and stated buyer help has “new instructions on methods to help customers.” Some patrons stated on Reddit that they acquired an electronic mail affirmation that the corporate would supply out-of-warranty service for its mistake.”We have found a software program replace difficulty that induced some Quest 2/3/3S headsets to be unresponsive and unable to start out up accurately” Meta wrote in its assist middle. “We’re actively engaged on resolving the difficulty for all customers, however most often, you at the moment are ready to make use of your gadget usually. If in case you have a tool that’s nonetheless unresponsive, we’re right here to assist. If in case you have a Quest 3S, click on the button beneath for subsequent steps. Quest 2 or 3 customers, please attain out to us to get help.”The issue date again to December sixth, when Meta stated software program updates have been effecting Quest 3S gadgets on the time. The replace contains options like a digital desktop, quicker hand monitoring, simpler pairing with Home windows 11 PCs and extra.Should you purchase one thing by means of a hyperlink on this article, we might earn fee.

[ad_2]