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A Microsoft 365 outage prevents entry to recordsdata, akin to Excel paperwork, saved on the SharePoint On-line, OneDrive, Workplace, and Microsoft Groups cloud storage providers.
The outage began at roughly 11:40 AM EST, with admins and customers reporting on social media that they may not open recordsdata saved on OneDrive or SharePoint.
Many of the stories up to now are about Excel customers not having the ability to open recordsdata saved on OneDrive and SharePoint.
Quickly after, Microsoft issued a Microsoft 365 Service Alert titled, ‘Customers cannot entry recordsdata in Microsoft 365 providers.’
“Impacted providers might embrace, however aren’t restricted to, SharePoint On-line, OneDrive for Enterprise, Microsoft Groups, and Microsoft 365 apps,” explains the alert.
A later replace defined that solely new Excel periods had been affected by this outage and older periods had been unaffected.
At roughly 1PM EST, Microsoft mentioned that the outage had been resolved and was brought on by a code change for a special drawback.
“We recognized {that a} not too long ago deployed code change that was supposed to deal with a separate situation resulted in impression,” learn an replace to the incident report.
“We reverted the offending change and monitored the service to verify that this has resolved the issue. Customers might must refresh their internet browser or restart their app to see decision.”
Replace 11/2/21 1:06 PM EST: Added details about the problem being resolved.
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