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The dish-free Sky Glass service is affected by some technical points, with early adopters – who’re streaming content material straight from a specially-designed tv set – reporting points.
Sky has mentioned promised a software program replace is on the way in which that may deal with a difficulty with flickering screens, however others customers are reporting playback issues, together with the image dropping out fully.
Sky Glass went on sale on October 18 and among the first customers are taking to social media and Sky’s neighborhood boards to report points with the service.
“When watching something I preserve getting distracted by the occasional flash/blink within the high proper hand nook of the image,” one consumer mentioned.
The broadcaster has described Sky Glass because the “first TV with Sky built-in.” The corporate says the tech requires “no satellite tv for pc dish, no field and no fuss.” That TV is on the market in a spread of sizes and in addition consists of built-in 360-degree Dolby Atmos sound, that means that, in concept, there’ll be no want for a separate soundbar.
“We’ve seen big demand for Sky Glass because it launched and we’ve had incredible suggestions from many purchasers,” Sky advised the BBC.
“A really small variety of prospects have reported some flickering and we’ve got a software program replace scheduled this week that may resolve this. We’ll be following up as at all times with common releases so as to add options and repair any points.”
One consumer mentioned they put in a beta model of the patch, which seems to have resolved among the issues. “Contact wooden – completely no image points. Flicker – solved.”
One other added: “Properly the repair appears to have labored for me as nicely. This ought to be launched for everybody hopefully quickly so a repair is nearly prepared. Thanks Sky.”
So, it seems assistance is on the way in which.
In our hands-on overview of Sky Glass, our TV & Audio Editor Kob Monney says: “Sky Glass is an fascinating thought that mixes Sky’s strengths, however there are query marks over image and its subscription mannequin.”
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