Sonos opens a Trello board so we are able to see the way it’s fixing the busted app

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Sonos remains to be attempting to wash up from the mess from the messy rollout of its new app, and to assist in giving customers a greater thought of what fixes are within the pipeline, the corporate has shared a public Trello board detailing fixes that it’s engaged on.“All of the playing cards listed here are sourced from varied posts and launch notes communications (Future Characteristic Replace, for instance), together with communications from [CEO Patrick Spence] immediately,” says Reddit consumer KeithFromSonos, who’s a Sonos worker. “What we’re listening to and dealing on is sourced from you — the Neighborhood at giant and our acknowledgment of that space of alternative.”KeithFromSonos says that the Trello board isn’t “an exhaustive record of each merchandise on our inside roadmap” or a view of each recognized difficulty, however it’s “a dwell doc that will likely be up to date with data as quickly as it’s made out there to me.” In a piece on the board titled “On The Roadmap,” for instance, there are entries for “Full Queue Modifying / Administration” and “Playlist Modifying.” The “Coming Quickly” part has entries for issues like “Search and Browse Latency Fixes” and “Improved Quantity Responsiveness.”Sonos isn’t the one firm to launch a public Trello board to provide customers transparency into what it’s engaged on. Epic Video games has Trello boards for Fortnite and the Epic Video games Retailer, whereas EA affords a Trello board for Apex Legends.

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