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Twitter says it’s engaged on bringing again the #ThereIsHelp banner, a function that pointed customers to suicide prevention hotlines and different security assets when looking for sure content material. On Friday, Reuters reported that the corporate had eliminated the security software earlier within the week on orders from Elon Musk.
After the outlet revealed its story, Ella Irwin, Twitter’s head of belief and security, confirmed the elimination however stated it was momentary. “Now we have been fixing and revamping our prompts. They had been simply quickly eliminated whereas we try this,” she advised Reuters. “We count on to have them again up subsequent week.”
On Saturday morning, Musk denied Twitter had ever eliminated the function. “The message is definitely nonetheless up. That is pretend information,” Musk wrote on Twitter, including, “Twitter doesn’t forestall suicide.” When Engadget drained looking for phrases like “suicide” and “COVID-19” on Saturday afternoon, the banner didn’t seem.
1. The message is definitely nonetheless up. That is pretend information.2. Twitter doesn’t forestall suicide.— Elon Musk (@elonmusk) December 24, 2022
Shifting ahead, Irwin advised Reuters Twitter plans to undertake an strategy utilized by Google. She stated the corporate “does rather well with these of their search outcomes and [we] are literally mirroring a few of their strategy with the adjustments we’re making.”
The disappearance of the #ThereIsHelp banner, even when it was solely momentary, led to criticism of Twitter from some shopper security advocates. Eirliani Abdul Rahman, a former member of the corporate’s not too long ago dissolved Belief and Security council, advised Reuters she discovered the occasion “extraordinarily disconcerting and profoundly disturbing.” Rahman additionally identified firms sometimes work on security options “in parallel,” leaving present ones in place earlier than changing them.
Within the US, you’ll be able to attain the Nationwide Suicide Prevention Lifeline by dialing 988 or 800-273-8255.All merchandise beneficial by Engadget are chosen by our editorial crew, unbiased of our dad or mum firm. A few of our tales embrace affiliate hyperlinks. In case you purchase one thing by way of certainly one of these hyperlinks, we could earn an affiliate fee. All costs are right on the time of publishing.
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