Some wins begin with a product demo. Others begin with a follow-up. This one began with a dry ingredient manufacturing unit in Chile and a worldwide initiative to scale back contamination and human error. However what made all of it click on was the launch of the Robotiq AX30 Palletizing Answer.
A well-known face with a brand new aim
This buyer is understood for manufacturing delicate drinks—however not at this facility. Right here, they produce the dry ingredient blends that make up the key recipes.Due to how delicate these components are, the corporate had a transparent directive:Automate wherever attainable to scale back human interplay and stop contamination. The less palms within the course of, the higher.Additionally they needed to reduce human error and tackle ergonomic dangers since operators have been manually dealing with 22 kg (50 lb) bins on the finish of the road. Not ultimate.
Why now?
Humorous sufficient, this wasn’t our first interplay with them. Some time again, our companion helped them deploy a case forming utility utilizing a collaborative robotic. They cherished the simplicity and format flexibility. However on the time, our palletizing resolution didn’t have the payload they wanted.Quick-forward a bit, and we’ve obtained the AX30, which may deal with as much as 32kg (70 lb).
A tighter match than industrial
Once I visited the plant once more, I used to be frightened. The product is dear, the method is exact, and I assumed we is perhaps going head-to-head with an industrial robotic.However then I noticed the ground.There merely wasn’t sufficient area to put in a conventional palletizer. Between the tight format and security issues, it was clear they wanted one thing compact—and collaborative.Our AX30 mannequin checked each field:✅ Secure, ergonomic resolution✅ Compact footprint✅ Handles their payload wants with ease✅ Quick to deploy✅ No main format adjustments wanted
From “not but” to “let’s go”
We ended up closing the deal for 3 AX30 items. The client was thrilled, not solely as a result of we might meet their wants, however as a result of the answer was collaborative, easy, and already confirmed of their atmosphere.Even higher? Our companion is establishing a show of the AX30 in their very own facility. They’ll run buyer demos and use this win to encourage others within the area.
Remaining ideas
This win wasn’t about checking a field. It was about aligning with the client’s broader objectives—cleaner processes, fewer dangers, and long-term flexibility.And due to our companion, their belief in Robotiq, and the ability of the AX30, we turned a good area right into a strategic deployment.
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