Canon In Bother After Disabling Scanner When Printer Runs Out Of Ink

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It’s not unusual to search out many houses and places of work counting on all-in-one printing, scanning, faxing, and photocopying methods. It is because it makes a lot extra sense to personal a single gadget that does the whole lot fairly than a number of standalone devices that solely fulfil one objective.Sadly for Canon, plainly the corporate is discovering themselves on the tip of a lawsuit after a buyer has sued them for not permitting house owners of sure printers to scan or fax when the printer runs out of ink.The lawsuit was filed by Canon buyer David Leacraft, who found that his Pixma MG6320 printer refused to scan or fax paperwork every time the printer was out of ink. The argument is that because it doesn’t require ink to scan a doc into a pc or to ship a fax, these options shouldn’t be disabled when the printer doesn’t have ink.Leacraft isn’t the one buyer with this problem as there have been a number of complaints made over time by clients who confronted comparable issues as he did. Customer support brokers have been found to have advised these clients that an ink cartridge have to be put in and include ink for these options to work.The lawsuit is alleging that Canon’s advertising of those units as “all-in-one” are deceptive, false, and “prone to deceive the general public”. Canon has but to reply to this lawsuit so it stays to be seen what they may say or do about it.

Filed in Devices. Learn extra about Canon and Printers. Supply: bleepingcomputer

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