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Microsoft says some Samsung Galaxy gadgets will likely be marked as non-compliant with the group’s safety necessities in Microsoft Intune’s administration interface after automated restarts or after putting in managed updates.
Microsoft Intune is a cloud service that permits admins to handle Home windows, macOS, iOS/iPadOS, and Android purposes and gadgets of their enterprise atmosphere.
It additionally permits securing proprietary information accessed and shared by customers from company-owned or private gadgets by implementing device-specific insurance policies.
Impacts Samsung gadgets operating Android 9 or later
“This might doubtlessly have an effect on entry to company assets, relying on the Conditional Entry insurance policies set by the IT administrator,” the Intune Help Crew mentioned.
Relying on how affected Samsung Galaxy gadgets are managed, the difficulty can influence a variety of Android variations from Android 9 and up.
It may be encountered after automated restarts scheduled from the Settings dialog on gadgets operating Android 9 and later, with an Android Enterprise personally-owned work profile or enrolled utilizing Android machine administrator (DA), often known as “legacy” Android administration.
On Android Enterprise totally managed Samsung gadgets operating Android 11 or later, the identified difficulty will set off after finishing a managed replace.
In each circumstances, the fast results of the machine being tagged as non-compliant is that customers will possible be blocked from accessing company assets.
Workarounds out there
For each courses of gadgets, customers can work across the difficulty by triggering a tool sync to revive entry to blocked company assets.
The distinction between Android (DA) managed gadgets and Android Enterprise totally managed gadgets is the strategy used to start out the sync course of.
For Android 9 or later, you’ll have to set off the sync from the Firm Portal, whereas for these operating Android 11+ it’s worthwhile to do it from the Machine Coverage Controller app.
“We’re working to resolve this difficulty with Samsung, however within the meantime, we wished to provide you extra info and workaround directions that can assist you convey gadgets again into compliance,” Microsoft added.
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