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Amazon says it has fastened a difficulty with its Amazon Appstore that was inflicting points with app launches for patrons who had upgraded to Android 12 on their cell gadgets. Earlier this month, stories started to flow into that Amazon’s Appstore was nonetheless not purposeful on Android 12 following its fall launch. Customers reported that not solely did the Appstore itself not work, the apps and video games that they had put in from the Appstore additionally not labored.
The corporate had been responding to buyer complaints in Amazon’s digital and machine boards, solely to say that its technical staff was nonetheless investigating the difficulty. However issues got here to a head when an article by Liliputing.com detailing the issues acquired traction and was picked up by a wider vary of reports websites, forcing Amazon to publicly touch upon the matter. It then stated it was engaged on a repair that impacted “app efficiency and launches” that had affected the “small variety of Amazon Appstore customers which have upgraded to Android 12.” The corporate famous on the time the difficulty didn’t influence Amazon Fireplace TV gadgets or Amazon Fireplace tablets.
On Friday, Amazon stated a repair has gone dwell, however didn’t element what had gone incorrect or how the problems had been addressed, extra particularly.
“We’ve got launched a repair for a difficulty impacting app launches for Amazon Appstore prospects which have upgraded to Android 12 on their cell gadgets,” an organization spokesperson stated, in an announcement shared with media. “We’re contacting prospects with steps to replace their Appstore expertise. We’re sorry for any disruption this has induced,” they added.
There had been some hypothesis that the problems with the Appstore had been associated to its built-in DRM and Android 12, provided that one of many workarounds a person found concerned decompiling the Android app APK file then commenting out the traces associated to the DRM, amongst different technical steps. (Clearly, this was not a repair mainstream customers might benefit from, nonetheless.)
Amazon’s failure to deal with this concern for a number of weeks highlights how little traction its Appstore has on Android gadgets, the place few customers see any want to purchase apps outdoors of Google Play, in addition to how sluggish the Android improve cycle may be. It merely was not a precedence for Amazon to deal with the problems with any sense of urgency, it appeared.
As of late, Amazon’s focus with its Appstore is as an alternative on how it may be used to ship apps to Home windows 11 customers. Microsoft and Amazon this yr agreed to accomplice on a brand new initiative that may enable Amazon to supply its third-party app retailer on the Microsoft Retailer, permitting Home windows customers to obtain Android apps to their PCs.
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