HackerOne apologizes to Ukrainian hackers for mistakenly blocking payouts

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At present, Chris Evans, the CISO of bug bounty platform HackerOne, apologized to Ukrainian hackers after the corporate erroneously blocked their bug bounty payouts following sanctions imposed on Russia and Belarus within the wake of Ukraine’s invasion.
The bounty hunters have been knowledgeable of this in emails notifying them that each one transactions to HackerOne accounts from Ukraine, Russia, or Belarus have been paused.
“Attributable to present financial sanctions and export controls, if you’re based mostly in Ukraine, Russia, or Belarus all communications and transactions (together with swag transport) have been paused in the interim,” an e mail obtained by Ukrainian hackers from HackerOne learn.
The choice to freeze accounts for Ukrainians on the bug bounty platforms was additionally shared by HackerOne CEO Mårten Mickos by way of a now-deleted tweet saying that the corporate would re-route all rewards to UNICEF for all hackers from sanctioned areas.
Mickos later mentioned he misspoke, including that the bug bounty platform as a substitute re-routes “hacker rewards to donations solely on particular instruction by the hacker.”
Nonetheless, following the unanimous outcry in opposition to the choice to freeze Ukrainian accounts, HackerOne backpedaled (or fastened their mistake) and restored the hackers’ accounts, permitting them to withdraw their earnings once more.

@Hacker0x01 simply to verify, we’re on the identical pageUKRAINE IS NOT SANCTIONEDIT IS THE COUNTRY INVADED BY RUSSIAPlease cease making life much more sophisticated for Ukrainians
— Metnёw (@vladimir_metnew) March 14, 2022
At present, HackerOne’s CISO Chris Evans apologized for HackerOne’s misguided resolution pinning it on poor communication and the blocked payouts on backend points.
“On behalf of the HackerOne crew, I would wish to apologize to the Ukrainian hacker group for the frustration and confusion that our poor communication has brought about. Now we have not (and won’t) block lawful funds to Ukraine,” Evans mentioned.
“There have been some wobbles in backend cost methods. Our groups are working laborious to reduce delays throughout all hacker funds. In case you are in Ukraine and have any cost points, I’ll personally assist you. DMs open.”
Evans additionally added that HackerOne will publish a continuously requested questions (FAQ) web page inside 24 hours to share extra details about what occurred.
“Thanks to the hacker group for bringing these points to gentle. We are going to repair our incorrect documentation, and I’m reaching out to hackers individually. We all the time intention to be as clear as doable, and can launch a FAQ inside 24 hours.”

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