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In November 2021, Cisco’s International Advocacy staff hosted the primary ever Cisco International Advocate Awards occasion. We celebrated the top-performing buyer and accomplice advertising and marketing advocates in Cisco’s advocacy communities throughout ten classes—placing the highlight on the wonderful work they proceed to do for Cisco. We’re excited to convey you a particular Gateway Triangle podcast collection, the place we get to know our International Advocate Award winners and listen to their tales!
John Pell, an Advisory Resolution Guide at ServiceNow, joined us for this particular episode. John gained the CX Ambassador of the 12 months Award in 2021 for his work with the Cisco CX staff. John has beforehand labored side-by-side with Cisco to improve his clients’ Contact Heart platform to construct and migrate from their outdated platforms to new ones. John’s work now revolves round serving to new and current clients uncover their enterprise wants and implement ServiceNow’s software program to assist them accomplish their targets. One undertaking that caught our consideration was constructing a program that helped staff adapt to the pandemic.
As John defined, “One of many issues that ServiceNow did final yr was construct a COVID vaccination program. We had been in a position to automate the reserving system that allowed the general public to go in and schedule a vaccination.”
ServiceNow additionally works to construct secure office packages that permit staff to soundly work from the workplace. John’s work is powering Hybrid Work for his firm and his clients. Essentially the most spectacular half is that they’re executing on these initiatives in a matter of weeks!
The worth of advocacy with Cisco
John clearly excels in his work, however he’s additionally a standout advocate for Cisco. He shared with us that he indicators in to the Cisco advocacy neighborhood as a part of his morning routine to take a look at content material that’s related to him. He says that he finds data there that he wouldn’t have in any other case discovered about, which is wonderful to listen to. John additionally provides excellent worth again into our neighborhood together with his considerate and insightful suggestions. He gives data to his friends and actually fosters a way of neighborhood.
“One of many issues that I discover most participating and helpful about Cisco’s advocacy neighborhood is the best way that it collates the knowledge of Cisco merchandise,” John defined. “It’s the best way that it’s introduced in that bite-sized format. It’s the truth that you’ll be able to drop in and spend 5 minutes to study one thing helpful. If this wasn’t there as a platform to have interaction with, I wouldn’t have discovered about some vital data.”
If you realize John, then it’s no shock that he gained an award with us. We’re so completely happy to have fun his work! Tune in subsequent time for extra from our Cisco International Advocate Awards 2021 winners!
Watch extra advocate interviews
You would possibly get pleasure from this interview with our buyer advocate, Andrea West.
Be part of us!
For these Cisco clients who haven’t but joined our Cisco Insider Advocates neighborhood, take into account doing so. You’ll have the ability to:
Join with friends in a gamified, on-line neighborhood
Have a possibility to satisfy with Cisco’s executives
Share your suggestions, questions, and finest practices
Get entry to ‘insider’ content material and sources
Develop your skilled and private model
Amplify your organization’s success story with Cisco expertise
Able to get began? Head over to the neighborhood and say hi there!
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